Data protection declaration of eGENTIC GmbH
Data protection is especially important to us – eGENTIC GmbH (hereinafter referred to as “eGENTIC /us/we”) of Am Uniysys-Park 1, 65843 Sulzbach im Taunus, Germany and represented by managing director, Henning Munte, Tobias Kratz, and Héctor Martinez. As the authority responsible for the scope, type, and purpose of any form of personal data collection, storage, communication, and/or use, in accordance with the EU General Data Protection Regulation (GDPR), we would like to ensure that you will be provided with all necessary information. You can reach us at any time, either by post to the above address or by email to: info [at]
Our data protection officers are available to you at the following address: privacy [at]
With this declaration, we wish to provide you with information about the data protection relevant aspects of the services we offer and in particular:

  • on the collection and storage of your personal data,
  • on the communication and use of your personal data and
  • on your rights.
  1. The type of personal data we collect and store
    Whenever you visit our website and/or contact us and/or fill out the data fields allowing you to use our website, personal data may be collected by us, as follows:
  • We collect and process only personal data, which is made available to us with your knowledge when establishing contact and filling out the contact form. Typically, the personal data we collect is the following: name, address, company, country of residence, email address, and any other data you may provide. No other personal data is collected by eGENTIC.
  • Personal data, which may be collected during your visit to our site, and relating in particular to data volumes, data on location and time, IP addresses, and other communications-related information, which is made available by the computer you are using.

In addition to the above data, information relating to local time, time zones, and usage data may also be collected and stored.
Visits to our website may also result in collecting and using statistical information. Statistical information includes data relating to the use of a special Internet browser or versions thereof.

  1. How and why we process and transmit your personal data and how it is used
    The personal data made available to us when you complete our contact form is only used to conduct the particular services requested by you and to perform the technical administration linked thereto; in this context, we wish to point out, that the personal information provided by you in the advertising email dispatch and/or when completing the contact form is used to record and store you as a contact in our contact program (Art. 6 (1)(b) and (f) GDPR). No further direct collection of your personal data is carried out by us.
    Personal data made available by you may also be transmitted by one of our partners on whose website you have previously registered and on which you gave your express consent to the receipt of advertising emails (Art. 6 (1)(f) GDPR).
    Within the scope of advertising email dispatch, we may then choose from time to time to send you marketing material by electronic post to the email address given by you. Such material may contain the products and services of third parties (Art. 6 (1)(f) GDPR).
    Processing of your personal data may also take place, as a result of the possible assertion of your rights (Art. 6 (1)(c) and (f) GDPR), as set out below in Clause 5 of this data protection declaration.
    Furthermore, your personal data may be disclosed in such cases, in which there is a legal obligation for us to do so (Art. 6 (1)(c) GDPR), or where it is necessary for the enforcement of rights, claims, or legal defense, where and in so far as these are based on the legitimate interests of the organizer or other third parties (Art. 6(1)(c) GDPR). The same applies in the case of the purchase or sale of goodwill and/or financial assets, in the case of the (even partial) takeover of a business by a third party, on the commencement of insolvency proceedings, or where commencement is rejected due to lack of assets (Art. 6 (1)(c) GDPR).
    Email addresses may not be transmitted to third parties for marketing purposes. You are, of course, entitled to object to the dispatch of advertising emails at any time. You can read about your right of revocation in Clause 5 of this data protection declaration.
  2. Where and for how long we store your personal data and to where your data may be exported
    a) We store your personal data within the European Economic Area. No data transfer or storage takes place in any third country.
    b) We store your personal information for as long as necessary to fulfill the purposes already outlined above – generally for 4 (four) years -, provided no revoke or deletion takes place.
    Following any withdrawal of consent to the processing of your data and/or declaration of objection thereto, your data will be moved to our so-called “blocking list”. This means that your personal data is no longer used for marketing purposes. We then store your data only for legal purposes (e.g. burden of proof obligations, the assertion or defense of claims, etc.), deleting it on expiry of a four-year period, provided there are no compelling reasons to do otherwise or where, for other reasons – possibly in the way of renewed consent – an appropriate level of data processing is permitted.
    Moreover, we proceed in the same way, if we have not used your personal data for a period of 24 months, that is, neither for our own marketing purposes nor those of our customers.
  3. Protection of your personal data
    We take the relevant precautions – administrative, organizational, technical, and physical – to protect your personal data against loss, theft, misuse, unauthorized access, unauthorized transmission, unauthorized amendment, and destruction. This means, that your data is protected by entry controls (securely located servers, access to which is only granted under defined security procedures), admission controls (128-bit encoded data transmission, individual password, menu and employee authorisation, current virus software), access controls (individual employee access authorisation via personal accounts, identification and authentication requirements), disclosure controls (constant supervision and guidance to authorised personnel, no local storage of data, recording of all data exports and transmission), input controls (account-related auditing, time-stamp and host logging), task auditing (constant supervision by managers and data protection officers, transparent contract structure relating to the provisions of § 62 of the German Federal Data Protection Act (Bundesdatenschutzgesetz, BDSG) and Art. 28 GDPR in coordination with management and data protection officers) and availability checks (general security procedures of the host [UPS, halon gas systems, etc.], back-up streaming to other general security procedures [e.g. UPS, halon gas systems, etc.], back-up streaming to other locations [with all security measures, see access controls] nightly mirroring onto two hard discs, virus protection program).
    Despite these precautions and due to the insecure nature of the Internet, we are unable to guarantee the security of your data transmission to our website. Any transmission of your data to our website is, therefore, undertaken at your own risk.
  4. What you are entitled to do
    You have the right, at any time and in accordance with the provisions of Art. 15 GDPR, to obtain information about the data stored about you as an individual, including the sources and recipients of your data, as well as the purposes of its subsequent processing.0}
    You are also entitled, at any time, to demand the rectification of any incorrect personal data we hold with respect to you (Art. 16 GDPR). Processing can be restricted by satisfying one of the prerequisites listed in Art. 18 (1) GDPR, such as, for example, contesting the accuracy of your personal data.
    Moreover, you are entitled to withdraw any declaration(s) of consent previously made and relating to the processing of your personal data with future effect (Art. 7 GDPR). However, such withdrawal of consent does not affect the legitimacy of any processing operations previously executed.
    Furthermore, you are entitled to demand the provision by us of all personal data communicated to us in a format, which allows its transmission to another controller (Article 20, GDPR).

Under the provisions of Art. 21 (1), (2) and (3) GDPR, you may object the processing of personal data for reasons arising from your particular situation.

Furthermore, in accordance with Art. 17 GDPR, you have the right to obtain the erasure of your data and may also exercise the right for it to be forgotten. Provided the legal requirements are satisfied, we will in any case act in the absence of any such demand from you and terminate your personal data.
Should you wish to assert any of the rights listed above in this section, please get in touch with us at eGENTIC GmbH, c/o Talk2 GmbH, Rheinstrasse 22, Darmstadt, 64283 Germany, or via the following email address: info [at]
Lastly, you are also entitled to lodge a complaint with the competent regulatory authority for eGENTIC GmbH – the Data Protection Officers of the State of Hesse, Gustav-Stresemann-Ring 1, 65189 Wiesbaden, Post-box 31 63, 65021 Wiesbaden, Germany – or with any other regulatory authority.

  1. Server log files
    Information is automatically collected and stored by the Internet site provider in so-called server log files. These files are automatically communicated to us by the browser. The files contain information on browser type and version, the operating system used, the referrer URL, the hostname of the accessing computer, and the time of the server request. This data cannot be matched to any given individual. Furthermore, the said data is not merged with data from any other source. In the event that concrete indications exist in respect of wrongful use, we reserve the right to subsequently examine the said data.
  2. Usage data and cookies
    You are able to visit our internet pages without having to provide personal data. However, certain technical data is accrued during your visit, so-called usage data. In addition, we may apply one or several cookies and partially integrate social media plugins (often also called social media buttons), of which we would also like to inform you.
    Usage data:
    When you visit our websites, we generally exclusively record the website through which you became aware of our offer, the name of your internet service provider, the website you have visited within our internet offer as well as the date and duration of your visit. The obtained data is entirely anonymized.
    Your IP address, as well as a time stamp, are also recorded for security reasons and used for internal purposes. The IP address is hereby a machine-related identification that makes a statement regarding the used computer for the internet access or the utilized internet gateway at the time of the online request. The term ‘time stamp’ refers to a value in a defined format that allocates a point in time to an event (e.g. the sending or receiving of a message, the modification of data, etc.). The purpose of a time stamp is the clarification to man and computer as to when which events occurred.
    We use so-called cookies in the context of our internet sites. These are small files stored on your hard drive that store certain information that the server which placed the cookies can read again. This may involve so-called session cookies which are automatically deleted as soon as you close your browser window and cookies with a longer retention period. The information stored in the cookies can particularly involve the login (your visit when you register), the date and time of your visit with us, the cookie number as well as the URL of the website from which you have reached our proposal websites.
    The application of cookies initially allows us to recognize you. Through the cookies, we can furthermore adapt our offer in accordance with your individual requirements. Cookies are furthermore able to record the statistic frequency of access to the various sites in our program as well as general navigation.
    However, if you would like to stop the usage of cookies, your browser provides you with an option to prevent the receiving and storing of new cookies. You will still be able to utilize our offer. In order to find out how it works with your browser, please use the ‘Help’ function of the respective browser or contact the manufacturer. However, we recommend allowing cookies, as it is the only way for you to fully experience the high level of user comfort, which is our constant endeavor.
    Deleting cookies:
    You, as a user, can decide which cookies you want to accept or delete at any time. You can select the individual settings for this purpose directly in the settings of your internet browser.
    The steps for the management of cookies differ depending on the browser you use on the internet. The operator of has produced current instructions, which show you the procedure step by step.
  • Instruction for the Internet Explorer of Microsoft:


  • Instructions for the Chrome browser of Google:


  • Instructions for Firefox:


  1. Underage persons
    This website, inclusive of the data protection declaration is not intended for use by underage individuals. Consequently, we do not intentionally collect, use, and/or share personal data relating to underage individuals.