Data Protection

Data Protection Policy of eGENTIC GmbH

Data protection is a particular concern for us. We would therefore like to inform you about the type, extent and purpose of the recording, storing, amendment, transmission and/or using of personal data.

Our activities concerning the compliance with the BDSG (Federal Data Protection Act), the TMG (German Telemedia Act) as well as the UWG (Unfair Competition Act) are geared toward the objective to express our respect for the private and personal sphere.

This Policy is designed to inform you about the data protection relevant aspects of our proposal.

  1. Establishing, storing, amending, transmitting and using personal data

We raise personal data to an extent corresponding with those provided by you with your knowledge, and if they are required for the establishment, execution or termination of a contractual obligation with you. This is particularly subject to § 28 (1) No.1 BDSG (Federal Data Protection Act). Particularly you have the option to contact us by using our contact formula. The personal data raised in your case might be: surname, first name, address, company, country and email address as well as possible further data provided by you.

If you have provided us with personal information, we only use this data to process the service requested by you as well as the associated technical administration. Your personal data may also be used for the distribution of newsletters from us to you. For this purpose, please read no. 2 of this Data Protection Policy.

Your personal data is only transferred to a third party if also required for the processing of the selected services. The transfer of your personal data can also occur in cases where we are legally obliged or if it is necessary for the assertion of an agreements concluded with you as well as our rights / claims.

We shall ask for your permission in individual case whereby your personal data is to be transferred for purposes other than those specified in this Data Protection Policy. If you do not grant your permission, the transfer is omitted. 

  1. Newsletter dispatch

We can use the opportunity to register for the service of our B2B Newsletter. Afterwards and in the context of our newsletter dispatch we may send advertisements by electronic mail to your email address stated in the registration process. The advertising hereby merely comprises our own products, not those of third parties. Furthermore we may utilise the regulation of § 7 (3) UWG (Unfair Competition Act).

There shall be no transfer of the email address to third persons for advertising purposes. You are naturally entitled to cancel the newsletter dispatch at any time. For the respective right of revocation, please read item 4 of this Data Protection Policy. 

  1. Storing of your data in our contact program

We want to inform about the fact that we store automatically the personal data provided by you with respect to the newsletter registration and/or the usage of the contact formula in our contact program. 

  1. Right of revocation and disclosure

You are entitled to object to the use of your personal data at any time. You can raise an objection in writing at any time by directing your notification to eGENTIC GmbH, Oberliederbacher Weg 25, 65843 Sulzbach/Taunus, Germany. You can also send your objection by email to our customer service at

You are also entitled to demand the deletion of your personal data. However, in this context we would also like to inform you that the deletion of your personal data may be opposed by possible statutory regulations, such as e.g. interests warranting protection of the effected person according to § 35 (3) no. 2 BDSG (Federal Data Protection Act) or reasons to remedy an existing lack of evidence according to the regulations of § 35 (8) BDSG. We will inform you of such reasons for suspension – and in particular not deletion – of the personal data in an enquiry according to § 34 BDSG.

You are furthermore entitled to reject the usage of your personal data, particularly with respect to the dispatch of the newsletter, using the above mentioned methods. In the context of the newsletter dispatch you furthermore have the option to unsubscribe directly at the bottom of the advertising email sent to you.

You are entitled to receive information regarding your stored personal data including their origin and recipient of your data as well as the purpose of the data processing at any time. Please direct your enquiry in writing or per email to the above mentioned email address according to § 34 BDSG.

  1. Usage data and cookies

You are able to visit our internet pages without having to provide personal data. However, certain technical data is accrued during your visit, so-called usage data. In addition, we may apply one or several cookies and partially integrate social media plugins (often also called social media buttons), of which we would also like to inform you.

Usage data:

When you visit our websites, we generally exclusively record the website through which you became aware of our offer, the name of your internet service provider, the website you have visited within our internet offer as well as the date and duration of your visit. The obtained date is entirely anonymised.

Your IP address as well as a time stamp are also recorded for security reasons and used for internal purposes. The IP address is hereby a machine-related identification which makes a statement regarding the used computer for the internet access or the utilised internet gateway at the time of the online request. The term ‘time stamp’ refers to a value in a defined format which allocates a point in time to an event (e.g. the sending or receiving of a message, the modification of data etc.). The purpose of a time stamp is the clarification to man and computer as to when which events occurred.


We use so-called cookies in the context of our internet sites. These are small files stored on your hard drive which store certain information which the server which placed the cookies can read again. This may involve so-called session cookies which are automatically deleted as soon as you close your browser window, and cookies with a longer retention period. The information stored in the cookies can particularly involve the login (your visit when you register), the date and time of your visit with us, the cookie number as well as the URL of the website from which you have reached our proposal websites.

The application of cookies initially allows us to recognise you. Through the cookies we can furthermore adapt our offer in accordance with your individual requirements. Cookies are furthermore able to record the statistic frequency of access to the various sites in our program as well as general navigation.

However, if you would like to stop the usage of cookies, your browser provides you with an option to prevent the receiving and storing of new cookies. You will still be able to utilise our offer. In order to find out how it works with your browser, please use the ‘Help’ function of the respective browser or contact the manufacture. However, we recommend allowing cookies as it is the only way for you to fully experience the high level of user comfort, which is our constant endeavour.

For the special application of cookies for the Remintrex service, please see no. 5 of this Data Protection Policy. 

  1. Deleting cookies

You, as user, can decide which cookies you want to accept or delete at any time. You can select the individual settings for this purpose directly in the settings of your internet browser.

The steps for the management of cookies differ depending on the browser you use in the internet. The operator of has produced current instructions which show you the procedure step by step.

  • Instruction for the Internet Explorer of Microsoft:

  • Instructions for the Chrome browser of Google:

  • Instructions for Firefox:

  1. Google Analytics

This website uses Google analytics, a web analysis service of Google Inc. (“Google”). Google analytics uses so-called “Cookies”, text files which are stored on your computer and permit the analysis of your usage of the website. The information regarding your usage of this website created with the Cookie is generally transmitted to a server of Google in the USA and stored there. In case of activation of the IP-anonymity on this website, your IP-address is initially limited within the member states of the European Union or in other contracting states of the treaty throughout the European economic area.  Your full IP-address is only transmitted to a Google server in exceptional cases and limited there. Google will utilise this information on behalf of the operator of this website in order to evaluate your usage, to compile reports regarding the website activity and to provide further services to the operator of the website related to the usage of the website and the Internet. The IP-address of your browser transmitted in the context of Google analytics is not linked with other data by Google.

You can prevent the storing of Cookies with a respective setting of your browser software; however, we would like to inform you that in this case you may not be able to utilise all functions of this website. You can furthermore prevent the compilation of data (incl. your IP-address) created by the Cookie and related to your usage of the website to Google as well as the processing of this data by Google by downloading and installing the browser-Plugin available under the following link: //

Please see // or // for further information regarding general terms and conditions and data protection.

We point out to you that Google Analytics on this website was expanded by the code “gat._anonymizeIp();” in order to ensure the anonymous recording of IP addresses (so-called IP-Masking).

  1. Changes to the Data Protection Policy / about us

This is the Data Protection Policy of eGENTIC GmbH in Oberliederbacher Weg 25, 65843 Sulzbach/Taunus, Germany. It may become necessary to adapt the contents of this Data Protection Policy. We shall immediately publish any changes in the Data Protection Policy.